Warranty and Support

Welcome to a world of support.

To ensure your investment in our cutting-edge displays, is a seamless and secure experience, we provide a selection of warranty and support options to cater to various needs.

When you acquire one of our Basic displays, you’ll automatically receive a two-year manufacturer’s warranty covering essential components.

For those opting for our Standard or Premium displays, you have the choice between the following two levels of support, each extending over three years.

*Our advanced component replacement guarantee, available only with Essentials+, ensures that should any part of your display encounter a problem, we will quickly send a replacement, getting you back up and running as soon as possible.

This isn’t just support; it’s a partnership, a commitment to your success and peace of mind. This adds an extra layer of protection to your purchase, safeguarding against the unexpected and ensuring that your visual spectacle remains uninterrupted.

The PufferSupport Team is there to provide comprehensive technical support that navigates you through any challenges with ease and expertise. We stand by to assist however needed, ensuring that your display functions seamlessly, providing the captivating experience that we are known for.

For current clients looking to get in touch with our Support Team, please email tech@pufferfishdisplays.com and a member of the team will be in touch as quickly as possible. Our office hours are 9AM – 5PM GMT, Monday – Friday. However we will endeavour to reply to your enquiry as soon as possible.